Sales & Lettings 020 7871 4444

Block & Property Management 020 7812 0480

blocks@islingtonproperties.com

Communication

We believe that good communication is key to successful block management.

The office phone is answered within two rings – we do not have a switchboard so you will be able to speak directly with someone who can assist you.  If your portfolio manager is available, they will talk to you otherwise they will call back later the same day.

Emails are responded to within 24 hours – either with a full response or setting out a timescale for responding if the matter is more complex.

All of our team carry blackberries, so have access to email out of the office.

We have a 24 hour ‘emergency’ number which is carried by a member of our team on rotation.  We regularly deal with issues during the night, over the weekend and during bank holidays.

For our larger properties under management, we also set up websites for the development and ensure that porters are also contactable via email.

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Islington Properties Ltd is an appointed representative (Registration Number 602511) of Clear Insurance Management Ltd, who are authorised and regulated by the FCA - Financial Conduct Authority (Registration Number 307982).